TRS-ActiveCare Resources
With TRS-ActiveCare Primary, TRS-ActiveCare Primary+, and TRS-ActiveCare 2, you can see in-network mental health providers for a $30 copay without having to meet your deductible. On the TRS-ActiveCare HD plan, you’ll have to meet your deductible before the plan starts covering mental health care.
With all four plans, you can also see a therapist or psychiatrist online or over the phone through
Teladoc® (TRS-ActiveCare).
Find an in-network therapist or other mental health provider by calling a Personal Health Guide (PHG) at
1-866-355-5999, 24 hours a day, seven days a week. You can also use the
Provider Finder directory (TRS-ActiveCare).
Be sure to check to see if you need preauthorization first. You can find this information in your
Benefits Booklet (TRS-ActiveCare) or by calling a PHG.
With the interactive
Well onTarget® (TRS-ActiveCare) program, you'll find many resources about mental health, including tips for finding a provider and videos and articles about conditions like depression and anxiety.
TRS-Care Standard Resources
You pay 20% coinsurance after your deductible for many inpatient and outpatient mental health services. You also have access to
Teladoc® (TRS-Care Standard) for confidential virtual visits with a psychiatrist, licensed therapist, or psychologist from the comfort of home.
The interactive
Well onTarget® (TRS-Care Standard) program has many mental health resources, including tips for finding a provider and videos and articles about depression and anxiety.
Find an in-network therapist or other mental health provider by calling a Personal Health Guide (PHG) at
1-866-355-5999, 24 hours a day, seven days a week. You can also use the
Provider Finder directory (TRS-Care Standard).
Be sure to check to see if you need preauthorization first. You can find this information in your
Benefits Booklet (TRS-Care Standard) or by calling a PHG.
TRS-Care Medicare Advantage Resources
UnitedHealthcare’s Behavioral Health Services
Connect with a trained specialist who will listen and help you identify the nature of your problem and find the right resources to address it. Call at 1-800-453-8440, TTY 711, 24 hours a day, 7 days a week.
Sanvello™ Mobile App
Feeling stressed or sad and want to explore tips on your own, get professional advice virtually or chat with others? Try the Sanvello Mobile app. Track your daily mood, access coping tools, build life skills and connect with peer communities.
You have free 24/7 premium access when you register using your insurance information. Download Sanvello from the App Store® or Google Play™ to get started today.
Virtual Behavioral Health Visits
Have an ongoing mental or behavioral health concern and looking for long-term support from a behavioral health professional? Connect with a licensed therapist, counselor, psychologist or psychiatrist from your computer, tablet or smartphone — any time, day or night.* Services include initial evaluation, medication management and ongoing counseling.
There are two ways to access Virtual Behavioral Health Visits
- On your computer: Visit www.uhcvirtualvisits.com and set up your account with either AmWell or Doctor on Demand.
- On your tablet or smartphone: Download the Doctor on Demand app, or download the American Well app.
Not sure where to begin or have questions about how to find a mental health provider?
Contact UnitedHealthcare at 1-866-347-9507, TTY 711, 7 a.m.– 6 p.m. CT, Monday– Friday.
Source:
Depression and Bipolar Support Alliance