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Teachers Retirement System
read 2023 retiree benefit enhancements
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Contacts for TRS

​Mailing Address

Teacher Retirement System of Texas
1000 Red River Street
Austin, Texas 78701-2698

Street Address

Find Directions to TRS’ Red River Headquarters

TRS Headquarters

1000 Red River Street
Austin, Texas 78701

Investment Management Division​

1900 Aldrich Street
Austin, Texas 78723​


​You may contact a member service representative by mail, telephone, personal appointments in TRS' Austin office, or scheduled group meetings in numerous locations across the state. To reduce waiting time, please schedule appointments in advance.

Member Services

TRS Telephone Counseling Center
TRS Benefit Services Fax Number

You can submit questions about your benefits in writing to TRS, 1000 Red River Street, Austin, Texas 78701-2698. Please include your TRS participant ID or social security number on all written correspondence.

Other Ways to Reach TRS

For the Hearing Impaired: Dial Relay Texas 711 or 1-800-735-2989

Beware of TRS Imposters

Health Care Programs

01_TRS-Care General Questions
TRS Health Fax Number
02_TRS-Care Standard - Medical
03_TRS-Care Medicare Advantage - Medical (Humana)
04_Express Scripts 24/7 TRS-Care Standard customer support
05_TRS-Care Standard pharmacy coverage
06_ TRS-ActiveCare Customer Service – Medical (BCBSTX)
Express Scripts
06_ TRS-ActiveCare Customer Service – Medical (BCBSTX)

Other Helpful Contacts

Social Security Administration

​​Questions and Comments

TRS welcomes general questions and comments about TRS, including those regarding member benefits. We also invite your comments regarding this website, including any improvements that you'd like to suggest. Click on the link below to email us your general questions and comments. Please DO NOT include in your email any personal information such as your social security number.​

TRS Media Center
TRS Ombuds
Pension Benefits Appeals
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