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Teachers Retirement System

New TRS-Care Plan Year Starts Jan. 1, 2022

The Pulse, October 2021

TRS-Care Standard Participants

There are no changes to your benefits, and the administrators for your medical and pharmacy plans will stay the same. Blue Cross and Blue Shield of Texas (BCBSTX) will continue to provide you a quality network of providers, and CVS Caremark will still bring you some of the best pricing on the market for prescription drugs.

You will not receive new ID cards this year. You’ll continue using the ID card you used in 2020.

You have access to tools and resources to understand your plan and benefits. Visit TRS’ resource page to access things like:

TRS, BCBSTX and CVS Caremark recently held TRS-Care Information Sessions. If you weren’t able to attend, you can watch a TRS-Care Standard Info Session recording. You can also flip through the TRS-Care Standard Info Session presentation (pdf).

You can call a BCBSTX Personal Health Guide at 1-866-355-5999, 24 hours a day, seven days a week, if you have questions about providers, benefits, or need information about your plan.

TRS-Care Medicare Advantage Participants

There are no changes to your benefits, and the administrators for your medical and pharmacy plans will stay the same. UnitedHealthcare will continue to provide you comprehensive Medicare coverage and SilverScript will still provide Part D prescription coverage with no “donut hole.”

You will not receive new ID cards this year. You’ll continue using the ID card you used in 2020.

You have access to the TRS-Care Medicare Advantage Virtual Education Center. The Virtual Education Center is designed to be a place where you can go to learn about your benefits and services for the upcoming plan year.

The Virtual Education Center displays six information “booths” for participants to learn more about their benefits. The six booths include custom communication materials and topics specific to the TRS-Care Medicare Advantage medical plan.

TRS’ resource page can also point you to important documents, such as:

TRS, UnitedHealthcare and SilverScript recently held TRS-Care Information Sessions. If you weren’t able to attend, you can watch a TRS-Care Medicare Info Session recording. You can also flip through the TRS-Care Medicare Info Session presentation (pdf).

You can call the UHC customer service line at 1-866-347-9507, 7 a.m.–6 p.m., Monday–Friday, if you have questions about providers, benefits, or need information about your plan.



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