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Teachers Retirement System
refund/get a loan from my account
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Contacts for TRS

Mailing Address

Teacher Retirement System of Texas
1000 Red River Street
Austin, Texas 78701-2698

Street Address

TRS Headquarters

1000 Red River Street
Austin, Texas 78701

TRS Investments

816 Congress Ave., 13th Floor
Austin, Texas 78701

​You may contact a member service representative by mail, telephone, personal appointments in TRS' Austin office, or scheduled group meetings in numerous locations across the state. To reduce waiting time, please schedule appointments in advance.​

Member Services

TRS Telephone Counseling Center

You will receive an encrypted response to your email on record or a call, depending on your preference, within five business days. If you do not have a MyTRS account, register now.

You can submit questions about your benefits in writing to TRS, 1000 Red River Street, Austin, Texas 78701-2698. Please include your social security number on all written correspondence mailed to TRS.

Other Ways to Reach TRS

For the Hearing Impaired: Dial Relay Texas 711 or 1-800-735-2989

Beware of TRS Imposters

Health Care Programs

01_TRS-Care General Questions
02_TRS-Care Standard - Medical
03_TRS-Care Medicare Advantage - Medical (Humana)
04_Express Scripts Prescription Drug Coverage
05_TRS-Care Standard Prescription Drug Coverage
06_TRS-ActiveCare Customer Service Number
07_Long Term Care Insurance

Other Helpful Contacts

Social Security Administration

​​Questions and Comments

TRS welcomes general questions and comments about TRS, including those regarding member benefits. We also invite your comments regarding this website, including any improvements that you'd like to suggest. Click on the link below to email us your general questions and comments. Please DO NOT include in your email any personal information such as your social security number.​

TRS Media Center
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