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Teachers Retirement System
refund/get a loan from my account
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view the reporting file formats for TRAQS
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Contacts for TRS

Mailing Address

Teacher Retirement System of Texas
1000 Red River Street
Austin, Texas 78701-2698

Street Address

TRS Headquarters

1000 Red River Street
Austin, Texas 78701

TRS Investments

816 Congress Ave., 13th Floor
Austin, Texas 78701

​You may contact a member service representative by mail, telephone, personal appointments in TRS' Austin office, or scheduled group meetings in numerous locations across the state. To reduce waiting time, please schedule appointments in advance.​

Telephone Counseling Center

TRS Telephone Counseling Center
TRS Telephone Counseling Center (In Austin)

Other Ways to Reach TRS

Automated Telephone Directory
TRS Media Center
Beware of TRS Imposters

Health Care Programs

01_TRS-Care General Questions
02_TRS-Care Standard - Medical
03_TRS-Care Medicare Advantage - Medical (Humana)
04_Express Scripts Prescription Drug Coverage
05_TRS-Care Standard Prescription Drug Coverage
06_TRS-ActiveCare Customer Service Number
07_Long Term Care Insurance

Other Helpful Contacts

Social Security Administration

​​Questions and Comments

TRS welcomes general questions and comments about TRS, including those regarding member benefits. We also invite your comments regarding this website, including any improvements that you'd like to suggest. Click on the link below to email us your general questions and comments. Please DO NOT include in your email any personal information such as your social security number.​

Questions regarding your specific TRS account: You can direct questions or comments about your specific account in writing to TRS, 1000 Red River Street, Austin, Texas 78701-2698; or call us at 800-223-8778. (Please remember to include your social security number on all written correspondence mailed to TRS.)​ To email TRS specific questions about your TRS account, please log in to MyTRS or Register Now if you are not already registered. Once you are logged in, select Need Help with MyTRS  Account link in the left-hand column of your View Personal Information screen.
Your email can tell us to call you or email your response. If you select email, TRS will email an encrypted response to the email address we have on file for you. If your email address has changed, you will need to update that in MyTRS before TRS can respond. When you receive the encrypted response, you will be required to create a password (separate from your MyTRS password) to be able to see the contents of the email.
If you are not successful logging in or registering and still need help, you can use the Need Help with MyTRS  Account link in the left-hand column of either the MyTRS  login page or Register for MyTRS  page.

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