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Teachers Retirement System

Why is UnitedHealthcare Calling?

The Pulse, June 2021


UnitedHealthcare is calling to help you get more from your TRS-Care Medicare Advantage plan.

UnitedHealthcare nurses may reach out to you with valuable support. So, when your phone’s caller ID says “UnitedHealthcare,” make sure to answer. It could be the first step towards better health.

It never hurts to have a little help, especially when it comes to your health. That’s why UnitedHealthcare may call to let you know about ways to help you live your healthy best. These are not sales calls and are not about costs or bills. Nurses simply want to connect you with resources that may be right for you.

Reasons for calling may include:

  • Wellness Coaching – From goal setting and setting up an action plan, to healthy eating and exercise plans, wellness coaches are with you every step of the way.
  • Care Coordination – By helping to ensure you have everything you need, including after-care instructions, medication and medical equipment, Care Coordination nurses can help ease your transition home from a hospital stay.
  • Disease Management – Managing medical conditions like diabetes and coronary artery disease may be easier with disease-management tools and resources identified by skilled nurses.
  • Preventive Care Scheduling – Get screenings and tests to stay on top of your health. Covered preventive care includes UnitedHealthcare® HouseCalls and annual physical and wellness visits.

Take Control of Your Health

You don’t have to wait for UnitedHealthcare to call. If you’ve got questions about anything, simply call the number listed on your TRS-Care Medicare Advantage member ID card to connect with UnitedHealthcare.


 
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