Direct Deposit
Payments sent electronically to your bank (direct deposit) will be available on payday (last working day of the month). We encourage this method as it allows your annuity payments to get to you faster and safer than paper check delivery. Log in to your MyTRS account to sign up for direct deposit. As an alternative, you can complete and submit form (TRS 278), Direct Deposit Request (pdf), to TRS. Note: It can take up to 45 days for the new banking information to take effect. Your first annuity payment after making the change may be a paper check.
Paper Check
If you receive your annuity check by mail, please allow 5 working days for mail service delivery. If you do not receive your check within 5 working days, call TRS toll-free at 1-800-223-8778.
If the check has been cashed, TRS will send you a copy of the cashed check. If the check has not been cashed, TRS will process a stop payment on the original check and request a replacement check. The replacement check will be mailed in 7 to 10 days. If the original check then arrives in the mail, do not attempt to cash it, as it will be invalid.
