Skip Ribbon Commands
Skip to main content
MegaMenu
Search
Teachers Retirement System

Get Your TRS-ActiveCare Questions Answered

​​​​​​​

For Medical Benefits

BCBSTX Personal Health Guide: 1-866-355-5999. Personal Health Guides are available to you 24/7.

Scott & White Health Plan (HMO): 1-800-321-7947

Blue Essentials Access (HMO): 1-888-378-1633

24/7 BCBSTX Nurseline: 1-833-968-1770

In-Network Doctors and Hospitals - Find doctors and hospitals in your plan's network with our TRS-ActiveCare directory tool: Provider Finder – BCBSTX Directory

For Claims Before Aug. 31, 2020: Aetna Website


For Prescription Drug Benefits

For 2022-23 plan year

CVS Caremark: 1-800-552-8159

Starting 2023-24 plan year

Express Scripts: (844) 367-6108. Help is available 24 hours a day, 7 days a week.

Explore the plan - Check medication costs and find an in-network pharmacy on Express Scripts' website