For Medical Benefits
BCBSTX Personal Health Guide: 1-866-355-5999. Personal Health Guides are available to you 24/7.
Scott & White Health Plan (HMO): 1-800-321-7947
Blue Essentials Access (HMO): 1-888-378-1633
24/7 BCBSTX Nurseline: 1-833-968-1770
In-Network Doctors and Hospitals - Find doctors and hospitals in your plan's network with our TRS-ActiveCare directory tool: Provider Finder – BCBSTX Directory
For Claims Before Aug. 31, 2020: Aetna Website