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Technology Upgrade Notice

As part of an essential technology upgrade, the MyTRS Member Portal, Reporting Employer (RE) Portal and Member Services Contact Center—including phone and walk-in services—will be unavailable from Wednesday, Feb. 25, at 6 p.m. CT through Sunday, March 1. In addition, the El Paso Regional Office will be closed during this time. Please note that February annuity payments will not be affected and will be issued on time. Thank you for your patience as we work to enhance our services.

Beware of Online ClickFix Scams

June 2025

ClickFix is a sneaky online trick that fools people into accidentally installing harmful software on their computers — and it only takes a few clicks.  

Imagine you're visiting a website and messages pop up saying: 

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“Please prove you're human. Press these keys: Windows + R, then Ctrl + V, then Enter.” 

It might look like a normal security check, like a CAPTCHA. But here’s the catch: 

  • Windows + R opens a special box on your computer that lets you run commands. 
  • Ctrl + V pastes something into that box — something you didn’t see. 
  • Enter runs it. 


What you just ran could secretly download a virus or give a hacker access to your computer. 

To defend against ClickFix:  

  • Never follow strange instructions from websites that ask you to press keys or run commands. 
  • If something feels off, close the page and don’t interact with it. 
  • Keep your antivirus and browser up to date.