Welcome to a new plan year for TRS-ActiveCare! Whether you're a new participant or have been on TRS-ActiveCare for years, we want you to know how to instantly access all the resources included with your health plan from Blue Cross and Blue Shield of Texas.
Wellness Apps
You most likely have your cell phone sitting near you, or maybe you're reading this on your phone right now! Did you know we have several different apps you can instantly download and use?
- Blue Access for MembersSM - You and your family have access to online resources filled with practical and useful information. It is easily accessible with the BCBSTX App. With the BCBSTX App you can access BAM at your fingertips and:
- check the status or history of a claim
- view Explanation of Benefits statements
- search for an in-network health care provider, hospital or pharmacy
- show a digital copy of your ID card
- access programs and services
- Well onTarget® – Get personalized tools and resources to help you manage your health conditions and reach your wellness goals. You can access Well onTarget through the AlwaysOn® mobile app. Here you can:
- check your health status by taking a health assessment to see how your health measures up
- work with a personalized wellness coach and get one-on-one support to help you set and reach goals like losing weight and improving your blood pressure
- explore videos and podcasts to help you manage asthma, back pain, sleep issues and more
- Ovia Health™ - Get additional support at no added cost with pregnancy, parenting and menopause. There are three apps to choose from:
- Ovia— Health, Fertility and Menopause Support. Track your health status and know when you're most likely to become pregnant or receive support as you transition into menopause.
- Ovia Pregnancy— Pregnancy and Postpartum. Support a happy and healthy pregnancy, where you can look up food and medication safety, connect with a registered nurse, watch the baby grow week by week, and plan a return to work.
- Ovia Parenting— Family and Working Parents. Support for the early years of parenting, including tracking the baby's growth and milestones.
You can download the BCBSTX App, AlwaysOn and Ovia apps through the Apple App Store or Google Play Store.
Personal Health Guides
Have a question or need help? You have personalized support from plan specialists called Personal Health Guides. They're available anytime – day or night. A PHG can assist you around the clock with:
- claims and benefits questions
- cost estimates
- finding in-network providers
- mental health support
- medical and prescription drug benefits
- prior authorizations
- scheduling appointments
- transition of care (the movement of a patient from one setting of care to another, or one plan to another)
- wellness benefits
- and much more
You can call a PHG 24/7 at 1-866-355-5999 or chat through the BCBSTX App.
Additional Programs and Services
There are several additional programs and services that you can use right away with your TRS-ActiveCare plan.
Mental Health Care – There are three ways you can access mental health care:
- In-Person – See an in-network therapist, psychiatrist or other mental health professional. Headway is a new program that makes finding mental health providers and scheduling appointments easier.
- Virtually – Use Teladoc™ to speak with a licensed mental health provider online or over the phone.
- Digitally – Learn to Live is a digital mental health program available at no added cost to you. Its programs can help you with stress, anxiety, depression, substance abuse and more.
Fitness Program – Get affordable, no-contract memberships at gyms nationwide. Choose what works best for you based on location, budget or personal preference. There's even a virtual-only option! You'll also save money on well-being services like acupuncture, massage and personal training.
Blue PointsSM - Get rewards for your hard work. Earn points for completing healthy activities like joining the Fitness Program and working out. You can redeem your rewards online when you're ready to treat yourself.
Member Rewards - Earn up to $599 per plan year when you choose a rewards-eligible procedure through a trusted provider for MRIs, CT scans, colonoscopies and more.
You can find all this information and more in the TRS-ActiveCare Enrollment Toolkit.