Why Are We a Top Workplace?

We work hard at meaningful work. From our contact center employees who work directly with members, to our investments team who drive fund performance, to our leadership team who help create a collaborative, engaging work environment – every employee understands that our business is taking care of our more than 1.4 million active and retired members.

We celebrate our achievements along the way. Our employees possess remarkable talents and an unwavering dedication to excellence, and we believe in recognizing and celebrating the outstanding achievements of individuals and teams.

And we are dedicated to our core values!

The Values at Our Core

Our employees had an active role in selecting and defining our core values:

Customer Satisfaction: We focus on our customers, both external and internal, by ensuring that their needs are met and their expectations are exceeded.

Collaboration and Teamwork: We work together to achieve common goals through a diverse, yet unified team.

Accountability: We hold ourselves accountable and take responsibility for our actions, behavior and outcomes.

Respect: We treat each other with respect, fairness and kindness and are in constant pursuit of a trusting environment.

Ethics: We will be truthful and act with honesty and integrity in everything we do.

Excellence: We commit to demonstrating excellence in our work and look for ways to continuously improve.

Employee Fulfillment: We have a workplace where each employee has a strong sense of purpose, feels good about coming to work and is highly engaged.

TRS Mission

At TRS, our values drive our mission to improve the retirement security of Texas educators by prudently investing and managing trust assets and delivering benefits that make a positive difference in members' lives.

Milestones and Recognition

We celebrate our achievements in multiple ways:

Shining Example Awards: As part of Public Service Recognition Week every May, TRS recognizes and awards deserving teams that embody our Core Values. The Shining Example Award is given to a standing team providing exemplary service to both internal and external customers

ED Award of Excellence: The Executive Director’s Award of Excellence recognizes ad hoc or project teams that are pulled together to address a specific matter.

Golden Apple Award: The Golden Apple is TRS's highest award for outstanding individual contributors. This honorary award recognizes employees who consistently exceed the expectations for their job in many ways.

Contact Center STAR Program: Awarded quarterly for outstanding achievements in the Benefit Services contact center.

Employee Appreciation Tailgate: Annual celebration, rain or shine, food, fun, and music!

Employee Awards Ceremony: Annual program to recognize performance and service milestones

Additional Time Off for Outstanding Performance Employees may receive extra time off, up to 32 hours per fiscal year